Education Voucher Program

Instructions to Redeem Your Education Voucher

  1. K-12 and post-secondary schools in Canada that receive an Education Voucher may submit an Education Voucher Redemption Form for a refund, for having purchased Approved Products for use in Canada, by using the unique and secure link provided by email.

    K-12:

    K-12 Hardware Vouchers:

    K-12 Software Vouchers:

    K-12 Hardware or Software Vouchers:

    Post-secondary institutions:

    * Microsoft may add more products to these lists.

    ** Hardware that runs on Apple/iOS or Google/Android operating systems and any non-PC are not eligible.

  2. Complete the Online Education Voucher Redemption Form and upload all relevant electronic copies of:

    Select the preferred method to receive your refund and submit your redemption application.

  3. The Claims Administrator will notify you once your redemption request has been reviewed and approved.
  4. After your redemption request has been approved, the Claims Administrator will issue an email voucher for the balance of your voucher, if applicable.
  5. Payments for redeemed vouchers will be sent by the Claims Administrator either by cheque OR by wire transfer, depending on the payment method that you select in the Online Education Voucher Redemption Form. Note that if the payment method that you select is:
    1. Cheque – you will need to confirm the payee’s full name (institution) and the mailing address to send the cheque to via regular mail.
    2. Wire Transfer – you will be required to provide the following information while completing the Online Education Voucher Redemption Form:
      1. Account Holder Name;
      2. Account Address;
      3. Account Number;
      4. Bank Name;
      5. Financial Institution Number (3 digits);
      6. Branch Transit Number (5 digits);
      7. Bank Swift Code or ABA Number;
      8. Bank Address;
      9. Confirmation that the bank can accept incoming funds in CAD dollars; AND
      10. Upload a letter from the bank confirming all of the info in i. to ix. Above OR a void cheque that includes the bank stamp.

If you have any questions or require assistance redeeming your voucher, please call us, toll-free, at 1-833-451-8815 from Monday to Friday, from 9:00 AM to 5:00 PM EST, except on holidays, or email us at Education@ThatSuiteMoney.ca.

FAQs

What proof of purchase do you need?

The proof of purchase must consist of a copy of the original invoice listing the Approved Products you have purchased and a copy of the corresponding original receipt or other proof of payment for those Approved Products. Institutions are not required to present a technology plan to use their vouchers.

Do we have to use our full voucher amount all at once?

No. If you submit valid proof-of-purchase for Approved Products adding up to less than the full voucher amount, Epiq will reimburse the institution for the purchases and issue a new voucher for the remaining balance.

What’s on the list of Approved Products?

Vouchers can be used to receive reimbursement for any of these Approved Products:

K-12:

K-12 Hardware Vouchers:

K-12 Software Vouchers:

K-12 Hardware or Software Vouchers:

Post-secondary institutions:

* Microsoft may add more products to these lists.

** Hardware that runs on Apple/iOS or Google/Android operating systems and any non-PC are not eligible.

Can an institution redeem eligible products that were not pre-approved before purchase?

The Claims Administrator has the discretion to approve reimbursements for Approved Products that were not pre-approved. Ineligible products will not be reimbursed.

Can an institution submit a list of intended purchases to the Claims Administrator for pre-approval all at once?

Yes. It is recommended that institutions submit a proposed list of intended purchases to the Claims Administrator for review before purchasing any products to be redeemed against their voucher, but it is not mandatory.

How can an institution submit their pre-approval request?

If you intend to purchase a product, but you are unsure if it is eligible for reimbursement, please contact the Claims Administrator at Education@ThatSuiteMoney.ca.

Can an institution submit more than one pre-approval request?

Yes. You may submit several pre-approval requests for products not referenced in the list of Approved Products to the Claims Administrator for review.

Is there a deadline for an institution to submit a pre-approval request?

Pre-approval requests for products not referenced in the list of Approved Products may be submitted to the Claims Administrator for review at Education@ThatSuiteMoney.ca. Schools who opt to submit a pre-approval request are encouraged to do so well in advance of the redemption deadline, June 30, 2028.

Can vouchers be used for professional development?

Institutions can also put part of their voucher amount toward professional development directly related to the new hardware and/or software. Microsoft-certified trainers will be available to provide training remotely or in-person where possible.

For the post-secondary institutions, this will include Microsoft software certification exams for students.

To ensure accessibility for all students, all Microsoft software now includes adaptive features and functionality for students with special needs.

What can vouchers not be used for?

  • Vouchers cannot be used to cover the cost of substitute teachers.
  • Vouchers cannot be used for internet and bandwith.
  • Vouchers cannot be used for any products running on Apple/iOS or Google/Android (including MacBooks and Chromebooks).
  • Vouchers cannot be used to cover the cost of product installation fees, warranties, extended care warranties, additional coverage plans, accident protection plans, insurance, maintenance, or repairs.
  • Purchases outside of the voucher redemption period.
    • for schools who received vouchers before October 30, 2022, the voucher redemption period is June 10, 2022 to June 30, 2028; and
    • for schools who received vouchers after October 30, 2022, the voucher redemption period is June 30, 2022 to June 30, 2028.
  • Vouchers cannot be sold or transferred.

Microsoft Blog Post

Click here to read the Microsoft blog post issued on June 27, 2022.