Important Updates

A settlement was reached with the defendants, and was approved by the British Columbia, Ontario and Québec Courts.

Consumers:

• The claims period for Consumers has now closed.
• The cheques for the approved consumer payments were sent via regular ground mail on August 24, 2022. Important: Requests to replace uncashed cheques must have been received no later than March 1, 2023. Requests received after March 1, 2023 will not be processed.

Volume Licensees:

• The claims period for Volume Licensee claims has now closed.
• The vouchers for the approved Volume Licensee claims were issued via email on August 23, 2022. Volume Licensee Voucher amounts were redeemable by using the unique and secure link provided in same email until May 16, 2025.

Education Program:

• The application period for Education Vouchers has now closed.
• K-12 schools and post-secondary institutions in Canada that received an Education Voucher may submit a request for a refund for Approved Products purchased for use in Canada.
• To request a refund, approved voucher holders must complete the Education Voucher Redemption Form by using the unique and secure link provided to them by email.
• The deadline to request a refund is June 30, 2028.